Frequently Asked Questions
Find here the most frequent questions or ask your questions and we will be happy to answer back.
Vehicles
Issues related to vehicles or traffic.
What do I need to drive a 125cc scooter?
To drive a 125cc scooter, you must be at least 23 years old and have a motorcycle or light vehicle driving license for at least 2 years.
Can we request a specific color for the scooter?
Sorry, we can only guarantee the scooter model.
Do you charge for extra KM?
No. Our rental includes unlimited KM.
Location
Issues related to location or spaces
Is it difficult to find parking?
With a scooter it is very easy, there are many parking spaces for motorbikes, they are clearly marked.
Is it safe to park the scooter on the public road at night?
Yes. Most parts of Lisbon, Cascais or Sintra are safe, but we provide the scooter with an extra chain to attach the scooter to a pole at night.
What kind of GPS do you have available?
We have Garmin Nüvi 500 scooter GPS and TomTom urban rider depends on availability.
Others
Issues related to other issues
How can I find out what my helmet size is?
Please refer to the table to determine the correct helmet size.
| Sizes | Centimeters | Inches |
|---|---|---|
| XS | 52-54 | 20 7/8 – 21 1/4 |
| S | 55-56 | 21 5/8 -22 |
| M | 57-58 | 22 1/2 – 22 7/8 |
| L | 59-60 | 23 1/4 – 23 5/8 |
| XL | 61-63 | 24-24 3/8 |
The correct use of the helmet is a guarantee of safety for the rider.
Should I have travel insurance?
We recommend that you have adequate travel insurance that can cover any accidents. The scooter is only insured against third parties because in Portugal insurance companies do not cover their own damages on motorcycles.
What types of credit cards are accepted?
We accept Visa and MasterCard and Paypal
What are your working hours?
Daylight saving time: 9.30 AM – 18.30 PM, 7 days a week.
Winter Hours: 10.00 AM – 18.00 PM (closed on Sundays)
However, we have flexibility for small adjustments if necessary.
Winter Hours: 10.00 AM – 18.00 PM (closed on Sundays)
However, we have flexibility for small adjustments if necessary.
Your Question
Still having doubts? Submit your question.